Customer Support
Service Agreements
Customers who purchase a Komatsu machine are backed by service that ensures optimum availability and performance of their investment. Skilled Komatsu technicians are supported by our factory experts. These technicians operate from fully equipped service depots and service vehicles.

A broad range of service agreements ensures an optimal solution for all. You can choose full maintenance or simply a preventive annual inspection. You can decide to do the maintenance yourself or ask Komatsu to handle the job. Another type of agreement covers all machine failures for a fixed duration, calculated to be the most economical for you. Again, our expert technicians will take over, always using Genuine Komatsu parts. Or, for complete flexibility and total peace of mind, you can select our Full Service Agreement. Itís up to you. Choose the agreement that best suits your needs.
 
 Level 1 - Maintenance Agreement Level 1 - Maintenance Agreement
Komatsu offers a range of maintenance agreements, tailored to meet your needs.
You can choose full maintenance or simply an annual preventive. more...
 Level 2 - Maintenance Agreement plus Repair Warranty Level 2 - Maintenance Agreement plus Repair Warranty
Along with your maintenance, this second level agreement lets you purchase an extra
warranty that covers all machine failures for a fixed duration, more...
 Level 3 - Full Service Agreement Level 3 - Full Service Agreement
When you choose Komatsuís repair and maintenance agreement, you are really
choosing complete flexibility. For a set duration and a fixed price. more...