Large Machine Contract Business Manager

Komatsu is the 2nd largest worldwide manufacturer of construction, mining  and utility equipment, and also delivers forest machines and logistics. 

At this moment we are looking for a Large Machine Contract Business Manager.

Large Machine Contract Business Manager 


Large Machine R&M contract policy / management

  • Utilise WebKird to develop solutions for first life cost and 2nd live cost with overhaul included
  • Coordinate the implementation of new schemes and programs related to Contract Business. Coordinate with IT and other departments to specify, implement and test solutions.
  • In view of (possible) R&M contract sales by DB’s: centralizes the standard R&M cost calculations by DB’s (=program output) and advices them on price adjustments in order to maximize competitiveness while keeping risks minimized. Bases his recommendations on knowledge of machine related cost patterns in the past.  
  • Follows up on R&M contract sales and assures the correct invoicing. Follows up on the R&M contract success ratio.
  • Create basic Marketing material for Contract Business. 
  • Informs his/her manager of territorial market needs and new trends in the market.

Maintenance of (data behind) IT tool and of IT user knowledge

  • Develop the Maintenance Cost Calculator. Work closely together with other team members.
  • Update TCO calculator continuously, develop a second life calculation, ensure detailed application information is documented & base for 2nd life calculation. Review WebKIRD data
  • Assures the availability of correct and complete maintenance data from the production plants, and the upload of these data into the system (e.g. new machine releases). 
  • Maintains the parts data, actively collecting any missing data from KEPO. 

Extended Warranty management

  • Support in the Extended Warranty business for Europe and Africa.
  • Approves EXW orders, and analyses the real cost per machine / per period and the projected impact over the total period of the contracts. Proposes countermeasures to eventual financial risks. Manage request from DB. 

Contract business cost control

  • Monitor monthly the contract Profit / Loss situation for contracts on mining machines with KEISA supplied machines with back to back agreement.


  • Trains DB’s and Komatsu internal persons to market the Contract Business to their clients (which contract in which situation R&M, Extended Warranty, etc.…). 
  • Upon request, provides introductory or refreshment training for users on IT programs.


  • Min. 3 Years’ experience in mining machinery or related business for assigned products
  • Experience in overhaul of mining machines with detailed technical product knowledge.
  • Marketing knowledge, analytical, structured, creative, excellent communication and interpersonal skills.
  • Presentation and training skills, PC knowledge especially EXCEL and Power Point.
  • Use of the R&M related IT applications and MS Office applications / Komatsu and DB structure /  knowledge of (normal) machine wear patterns (different models) / … 

What Komatsu has to offer

An employment contract (indefinite period) with an attractive salary package and other benefits (meal vouchers, group - and hospitalization insurance),…

We support a work environment with opportunities for challenge and development. Therefore, we offer training opportunities to all colleagues who wish to advance their personal and professional growth.

We have flexible working hours and working from home (1 day) is part of our work culture.

Are you the professional we are looking for? 

If so, please send your CV and supporting letter to to the attention of Evelien Vanderstappen, HR Talent Coordinator