About us - Komatsu Germany GmbH – Mining Division, Düsseldorf

Komatsu Germany - Mining Division (KGM) is located in Düsseldorf-Benrath. Our success is based on long-term partnerships, a deep understanding of our customers’ challenges, and a continuous commitment to safety, quality, and reliability. Drawing on our many years of experience, we develop innovative technologies and customized solutions that support our customers’ productivity and meet the demands of modern mining operations. The responsible use of resources and an ISO 14001-certified environmental management system are integral parts of our operations. Our prior commitment is to provide the maximum safety of our machines as well as superior quality and innovative solutions combined with individual services tailor-made to our customers’ needs.

We offer customized solutions, because every mine is different. Our customers are digging for different materials and facing challenging due to natural circumstances. In order to fulfill your business requirements under the toughest conditions, Komatsu specialized on providing our customers with tailor-made solutions. We offer different packages especially designed by our experience from more than 1100 machines in the field.

The KGM’s product range currently consists of

Download the KGM Product range brochure

Drive Technologies and Emission Standards

Our machines are equipped with state-of-the-art powertrain technologies and meet current technical and regulatory requirements.

Diesel-powered machines are equipped with engines that meet the emission requirements of EU Stage V and US EPA Tier 4 Final. Exhaust aftertreatment systems are used to reduce certain regulated pollutant emissions, including SCR technology with AdBlue®/DEF.

In addition to diesel-powered hydraulic mining excavators, we also offer electric-powered models. During electric operation, no direct exhaust emissions are generated on-site, making this option particularly suitable for mines with an appropriate power supply. Electric propulsion can reduce direct operational emissions. The actual potential depends, among other factors, on the energy supply, the electricity mix used, and the specific operating conditions. Additionally, depending on the application, there may be advantages in terms of maintenance requirements. The advantages of electric-powered large hydraulic excavators over excavators with conventional Tier 4 Final diesel engines include lower operating costs, the elimination of diesel fuel, and a significant reduction in the costs of replacement parts, maintenance, and lubrication—which can lead to savings of up to 50% in total cost of ownership.*

* Some Komatsu customers have realized up to 47% savings in total cost of ownership. These results are those of customers under their unique operational circumstances. Individual results may vary. Calculations are based on a comparison to the PC7000-11 diesel, and assumes the following costs: diesel fuel: $1.20 USD/liter, electric power: $0.06 USD/kWh

Creating value together

The selection of the appropriate equipment is essential for the success of your operation. The right product configuration is required to enable the most efficient production. Therefore we are helping you to select the right machine configuration. By talking to our customers, gathering field data and evaluating machine performance we have developed several packages matching your material and working environment best. In addition, for more detailed requirements, we are keen on providing the right solution.

Service solutions

We provide extensive service solutions like assembly and commissioning supervision trainings, operation trainings, preventive maintenance training and safety trainings.

Assembly of excavators requires detailed knowledge and a technical understanding. Especially, if our customers have a tight time schedule for getting the machine to work, we are able to provide them an assembly supervisor. Years of experience help our customers to assemble the excavator quicker and more safely. In order to increase production and a more efficient operation, the skills and performance of our customers’ operators are crucial. Therefore continuous training is mandatory to qualify the operators for the individual operation.

Preventive maintenance is the key to keep the machine running and to limit the downtimes. We provide you with a detailed guide for preventive maintenance activities allowing the shovel to work more reliable as unplanned downtime due to component failures are limited. In the end our customers are able to plan and control the maintenance activities much better, which results in higher machine performance.

Safety matters are an incremental process in mining operation. Being safer also means higher quality, higher quality also resolves in higher production. We train our customers’ maintenance staff and operators how to optimize service and operate the excavator safely and avoid hazardous situations.

Manufacturing plant

Our plant is located in Düsseldorf-Benrath. For over 80 years we have been an integral part of the city. The property area is approximately about 109,000 m². Our plant is ISO-certified according to e.g. Quality DIN EN ISO 9001 and Environmental DIN EN ISO 14001.

Mining Shovel Technical Center

The Mining Shovel Technical Center (MSTC) combines the expertise of engineering, product development and administration departments. Spacious and transparent rooms are the distinguishing features of the Technical Center and make it a real eye-catcher in Düsseldorf.

Demo ground

The Demo Ground is exclusively for our customers and distributors. They can experience the state-of-the-art excavator "PC4000-11" in Wuppertal. This machine has the latest features on board e.g. KomVision, improved Safety measurements and environmental features. We offer this package to all of our customers and distributors. See the first steps of engineering, manufacturing to the excavator in action.